FAQ
Frequently asked questions
Direct answers to common questions.
How long does delivery take?
24–48 h in mainland Spain. 3–5 business days in Balearics and Canaries.
How can I pay?
Cash on delivery, bank transfer or card (via secure gateway).
Do you issue VAT invoices?
Yes. All invoices include Spanish 21% VAT and operation number.
What warranty do the tools have?
2-year legal warranty. Direct management with our technical service.
Can I return the product?
Yes. 14 calendar days from receipt, no justification needed.
Do you ship to Canaries, Ceuta and Melilla?
Yes, with special customs regime. Contact us for a quote.
Do you have a physical store?
Yes, at our fiscal address. Pickup by appointment.
Do you offer professional pricing?
Yes, we have professional rates from 5 units.
How do I reach support?
By phone during business hours or by email.
Do you ship outside Spain?
Yes, within the EU. Contact us depending on destination.